Support / Mobile App

Mobile App

Cadence on your phone: same account, same data, better gestures.

Updated

Installing the App

The Cadence apps for iPhone, iPad and Android are live on the App Store and Google Play. Install them from the download page, or search “Cadence Money” on your device.

Optional betas run through Apple TestFlight and Google Play testing if you want upcoming features first - you can join either from the download page too. You can also use Cadence in full on the web.

Most people use both: the web for setting things up and reading reports, the app for quick check-ins and tagging transactions on the go.

Signing In

Use your existing Cadence email and password. If you have two-factor authentication enabled, you will be prompted for a code on first launch. Sessions persist between launches, so you will not type your password every time - the app remembers you until you sign out or the session expires.

New to Cadence? Sign up on the web first

Accounts are created on the web, not in the app. Sign up, verify your email, then come back and sign in here. The app says as much on its sign-in screen, so there is no signup link to hunt for.

Resetting a forgotten password does work from the app, so the web is only needed for creating the account in the first place.

Face ID and Biometric Unlock

On iOS, Face ID can protect the app whenever it returns from the background. On Android, the system biometric prompt does the same job with a fingerprint or face unlock. Once enabled, someone holding your unlocked phone still cannot open Cadence.

  1. Open Settings → Security in the mobile app.
  2. Toggle on Face ID, or Biometric Unlock on Android.
  3. Confirm the system prompt the first time it asks.

The prompt fires when you first open the app and again when it has been in the background for more than a few minutes. If biometrics fail, you can fall back to your password.

Tip

Enable it even if you plan to stay signed in. It is the difference between a phone thief seeing your spending and seeing nothing at all.

Push Notifications

Push is how Cadence reaches you when a bill is due or an important insight is ready. The first time you launch the app you will see the system permission prompt - granting it is the easiest path.

Fine-tune which alerts you receive in Settings → Notifications, where they are grouped into six categories. See Notifications for the full list.

Gestures the Web Does Not Have

  • Swipe left or right between sub-tabs within a section.
  • Pull down on any list to refresh from the server. There is no refresh button; the pull is the gesture.
  • Long-press a transaction to enter multi-select and bulk edit several at once.
  • Swipe a transaction row sideways to reveal quick actions.

These make the app considerably faster for routine work like clearing a backlog of new transactions.

Sharing a Device

If you share a device or run two accounts, you can switch without reinstalling: sign out from Settings, then sign in with the other credentials.

Biometric credentials are stored per account, so each user gets their own enrolment and the new account does not inherit the previous user’s biometric trust. Push tokens rotate too, so notifications follow whoever is currently signed in.

Signing out clears your home-screen widgets

Letting a session expire keeps them working; an explicit sign-out unlinks them. See Home-Screen Widgets.